FDCPA and HIPAA require that consumer/medical information is protected from unauthorized access and/or disclosure.  Hillcrest Credit Agency will maintain adequate safeguards to prevent the improper use or disclosure of private information as defined in the FDCPA or HIPAA regulations.  We agree to comply with all privacy and security policies of our clients and will use our best efforts to maintain the integrity as well as the confidentiality of electronically transmitted/accessed information.

The Hillcrest Credit Agency Web site has a secure socket layer with 128 bit encryption.  The database is hosted onsite and is behind a secure firewall.  Backups are done on a daily basis and are stored off-site in a controlled environment for safety.

Access is limited to individuals authorized by our clients and protected by individual secure login/password combinations.  Access within the system can be restricted to individual need as configured by the client.